Returns Management Best Practices

August 2025 • 5 min read

Returns are a major pain point for marketplace sellers. Improper handling can lead to revenue loss and inventory distortion. Here’s how to handle them better:

1. Track Reasons for Returns

Monitor return codes from marketplaces and identify common trends—wrong size, damaged items, fraud, etc.

2. Verify Returned Inventory

Cross-check received items with return claims to detect bogus or empty returns. Log missing/damaged inventory.

3. Raise Claims Promptly

SaySeller helps you raise claims within deadlines for undelivered or returned goods. Attach photos and follow-up easily.

Returns don’t have to hurt your margins. Automate tracking with SaySeller.